Vetting, induction & compliance · Sydney
Six checks on every person we place, completed before they are offered to you. Zero harm on your site. Audit-ready records. No surprises on day one.
Why it exists
Most labour hire runs on a CV and a phone call. The worker turns up, the site finds out what they can do, and the maintenance manager carries the risk: a stopped line, an auditor asking for records nobody has, an incident report with a name on it that should never have been there.
The Smart Standard is our answer. Six checks, arranged and verified in-house, on every candidate, before their profile reaches your inbox. If we cannot place the right person, we will not place anyone.
The six checks
Recruitment, verification, induction, placement and review run on a documented quality management system aligned with ISO 9001. Every candidate goes through the same steps in the same order, and every record is kept.
We verify every candidate's right to work through VEVO, run a National Police Check and arrange a pre-employment medical, with drug and alcohol screening where client sites require it. We do it ourselves, not through a portal the candidate fills in unsupervised.
Every worker completes our safety induction before any site induction: hazard reporting, isolation and permit discipline, PPE, fitness for work, and the standing instruction that they have our backing to stop an unsafe job.
Not a pass or fail. It tells us about reliability, safety attitude and how a person works under pressure and in a crew, so we can match the steady hand to a plant placement and the leader to a shutdown crew.
A licence proves someone was trained once. Our trade test proves they can do the job now. Electricians isolate, test for dead and fault-find. Welders weld coupons in position. Fitters align and sequence a rebuild. Riggers do the sling-angle maths. Each trade page explains its test.
We employ our workers and pay them correctly under the applicable award, with penalties, allowances and superannuation. Our rates are built on those obligations, so you are never buying a cheaper worker at the worker's expense. We know how industrial sites run, including agreement and unionised sites, and we brief our people accordingly.
Your audit file
Sector requirements sit on top: ASICs for airside work, inductions and medicals for mine sites, hygiene rules for food plants.
Fair Work, awards and unions
Rates follow the applicable modern award, with penalties, allowances, superannuation and entitlements paid correctly and on time. Every worker receives the Fair Work Information Statement and, where relevant, the Casual Employment Information Statement.
We work constructively with site unions and delegates. Our workers have the right to join a union, or not, and to be represented if they choose, and they are never treated differently for it.
After struggling with other agencies, it's rare to find a labour hire service that genuinely delivers on its promises, but Smart Industrial does just that. Their professionalism, reliability, and expertise are simply unmatched… supplying highly skilled electricians who were not just proficient in their trade but also equipped with the right tools and attitude for the job.
Questions
Our quality management system is built to the requirements of ISO 9001: documented processes, controlled records and regular review. It is not third-party certified, and we never say it is. If your supplier panel needs certification, tell us.
New South Wales does not currently run a labour hire licensing scheme, so there is no NSW licence to hold. Our compliance documents are available on request for your supplier onboarding.
Our workers are covered by Smart Industrial's workers compensation insurance, and we manage the claim and return to work. Your WHS duties as site operator remain, which is why we induct every worker first.
Every licence and ticket is recorded with its expiry date and tracked, so nobody is sent to your site on a lapsed ticket.
Yes. Every worker profile includes verified qualifications, tickets, experience and a summary of the trade test, sent to you before anyone starts.
Ready when you are
Tell us the trade, the site and the start date. We'll do the rest.